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PRIVACY POLICY


Monk’s Ayurveda is dedicated to maintaining the highest standards for secure transactions and safeguarding the privacy of your Personal Information. Please take a moment to read the following statement to understand our information gathering and dissemination practices.

Note: Our privacy policy is subject to change at any time without prior notice. To stay informed about any changes, we recommend reviewing this policy periodically.

Monk’s Ayurveda is deeply committed to protecting and respecting your privacy.

This Privacy Policy outlines the types of personal information collected on the Monk’s Ayurveda website, how we utilize this information for mutual benefit, the purposes for which it may be used, and with whom it may be shared. Additionally, it describes the measures we take to ensure the security of this information, as well as how you can access, modify, or delete your personal information at any time. Furthermore, it explains how you can object to the processing of your personal information or opt out of receiving communications about our products and services.

By using our website, you explicitly consent to the use and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree, please refrain from using or accessing our Site. This Privacy Policy is incorporated into and subject to the –

Terms and Conditions

1. Collection Of Personally Identifiable Information (PII) And Other Information

Monk’s Ayurveda limits the collection of information to ensure accurate service. The majority of the information we collect is basic and necessary to complete a purchase or provide a refund. Examples of customer information we may collect include your name, address, telephone number, date of birth, email address, descriptions of the items requested or purchased, language preference, IP address, operating system of your computer, and browser type and version.

We do not sell, distribute, or lease your personal information to third parties.

We may automatically track certain information about you based on your behavior on our site. This information helps us conduct internal research on our users’ demographics, interests, and behavior to better understand, protect, and serve our users. It is compiled and analyzed on an aggregated basis and may include the URL you came from, the URL you next visit, your computer browser information, and your IP address.

Credit Card, Debit Card, and Banking Information
Monk’s Ayurveda does not collect or store Credit Card, Debit Card, or any banking information, as it is directly transmitted through the payment gateway provider to the payment network or bank.

2. Registration

To access certain features of the site, you may need to register and create a member account, which is free of charge. An online registration form may require information such as your name, email address, and a password.

Your password is a crucial part of our security system, and it is your responsibility to protect it. Do not share your password with third parties. If your password is compromised for any reason, you should change it immediately.

3. Technologies That Customize Your Experience On Monk’s Ayurveda

We employ various technologies to collect information about your visit to our website, such as the Uniform Resource Locator (URL) that referred you to our website, Internet Protocol address, browser type, browser language, date and time of your request, etc. This allows us to enhance and personalize your experience on our website. For example, we may collect your Internet Protocol (IP) address to identify your computer or device and determine your geographic region for statistical purposes. In some cases, we may combine these technologies with the personally identifiable information you provide on the website. These technologies may provide various information, such as whether you have visited Monk’s Ayurveda before, and may enable you to save your preferences. Each technology is explained below.

Web Beacons And Tracking Links

Web Beacons (also known as clear gifs and pixel tags), tracking links, and/or similar technology consist of a few lines of code embedded on our website pages. They are often used with cookies and may not be visible to the user. Web Beacons may relay information to third parties, such as our service providers, to track customer response to certain advertising, target interactive advertising more effectively, and improve customer support and usability. Rejecting our cookies (see Cookie section below) will prevent Web Beacons from relaying information about you, potentially limiting your use of some website features.

Cookies

We utilize data collection devices such as “cookies” on certain website pages to analyze web page flow, measure promotional effectiveness, and promote trust and safety. Cookies are small files placed on your hard drive to assist us in providing services. Certain features are only available through the use of cookies, and they allow you to enter your password less frequently during a session. Cookies also help us provide targeted information based on your interests. Most cookies are “session cookies,” automatically deleted from your hard drive at the end of a session. You can decline our cookies if your browser allows, but doing so may prevent you from using certain website features, requiring you to reenter your password more frequently during a session.

4. Use Of Your Personal Information, Demographic, And Profile Data

We use personal information to provide the services you request. If we use your personal information for marketing, you will have the option to opt out. Personal information is also used to resolve disputes, troubleshoot problems, promote a safe service, collect payments, measure consumer interest, inform you about offers, customize your experience, detect and prevent errors, fraud, and other criminal activity, enforce terms and conditions, and as otherwise described to you at the time of collection.

To improve our products and services, we collect and analyze demographic and profile data about user activity on our website.

Your IP address is used to diagnose server problems and administer our website. It is also used to identify you and gather broad demographic information.

We may occasionally request that you complete optional online surveys, which may ask for contact and demographic information. This data is used to tailor your website experience and provide content based on your preferences.

5. How Do We Both Benefit From Personal Information?

Marketing Emails

If you provide your email address, we may send you newsletters, surveys, or other emails containing product and event information, tips, or promotions. You can unsubscribe from these emails at any time by clicking the ‘Unsubscribe’ link or editing your information in the ‘Profile’ section for registered users.

Text Messages

Providing your mobile phone number may result in receiving text message/SMS alerts about products, events, tips, or promotions. Monk’s Ayurveda does not send unsolicited text messages, and there is no charge for receiving messages. However, your mobile service provider may impose charges.

Telephone Calls

If you provide your mobile or landline number, you may receive phone calls about products, events, tips, or promotions.

Communications To Serve You

We may contact you to provide service-related announcements, respond to inquiries, or offer customer support. For example, all registered users will receive a welcome email. These communications are necessary to serve you and provide excellent customer service.

Customized Service

Your personal information allows us to offer customized service and enhance your website experience. For example, we may recommend products based on your interests, conveyed via emails, text messages, or phone calls.

Special Events, Questionnaires, And Surveys

Occasionally, Monk’s Ayurveda may sponsor special events, questionnaires, or surveys, each subject to specific rules. Please review the rules before participating. Personal information collected in these events is governed by this Privacy Policy unless otherwise stated.

Employment

If you provide personal information for employment purposes, such as your resume, it will

be treated confidentially and used only for employment consideration.

6. Advertisements On Monk’s Ayurveda

Third-party advertising companies may serve ads when you visit our website. They may collect information (excluding your name, address, email address, or telephone number) to provide ads about goods and services of interest. We are not responsible for your visits to other websites or the information provided on those sites.

7. Links To Other Sites

We may provide links to third-party websites, but we are not responsible for their privacy practices or content. Visiting these sites is at your own risk.

8. Sharing Of Personal Information

We may share personal information with our corporate entities and affiliates for identity theft prevention, abuse prevention, and joint or co-branded services. If you object to such sharing, please refrain from providing information.

Third-party service providers may access personal information to perform functions on our behalf but may not use it for other purposes.

In some instances, you may consent to sharing information with third parties for joint promotions. Such information may be used according to their policies.

We may disclose personal information if required by law or to protect rights or property.

9. Business Transfer

We may share/sell personal information with another business entity in the event of a merger or acquisition. The receiving entity will be required to adhere to this privacy policy.

10. Security Precautions

We implement reasonable measures to protect personal information in our databases. Data transmission is encrypted and secured by SSL. Our security measures comply with international standard IS/ISO/IEC 27001.

11. Transfer Of Data To Other Countries

Personal information is stored in India or other countries with legal protections. Legal protections in the receiving country will apply to data transfer.

12. Choice/Opt-Out

You have the option to opt out of receiving non-essential communications from Monk’s Ayurveda. To unsubscribe from newsletters and emails, visit https://www.monksayurveda.com/unsubscribe.php

13. Policy Change

Any changes to this Privacy Policy will be posted on this page. Significant changes will receive prominent notice or email notification.

14. Your Comments

We value your feedback. If you have questions or comments about our privacy policies, contact us at Support@monksayurveda.com.

15. Our Rights

We reserve the right to monitor website areas and disclose content if required by law or to protect rights or property.

16. Children

Our website is not intended for individuals under 18 years old. We do not knowingly collect personal information from them. If you are under 18, please do not provide personal information on our website.

17. Your Consent

By using the Website or providing information, you consent to the collection and use of your information in accordance with this Privacy Policy.

If you believe any information we hold is incorrect, please contact us to correct it promptly.